[Leaplist] blown capacitor help

[John Simpson]

On 2009-10-30, at 1601, Ray Brunkow wrote:
>
> Go http://www.apple.com.  My older iMAC G5 (about 4 or 5 years old  
> now) up and died on me a few weeks back.  The problem as it turned  
> out was bad capacitors on the motherboard (MB).  Apparently this is  
> a known issue with that model and Apple even had, key word had, an  
> extended replacement deal that expired Dec 2008.  After calling my  
> normal Mac service provider (not Apple directly as my box is out of  
> warranty and I know this) they inform me that to replace the MB with  
> parts and labor would total roughly $500.  Not really worth it as I  
> can buy a new computer for only a few hundred more.  Today I called  
> Apple and pleaded my case as Apple never issued a recall for my  
> system.  With less then 10min on the phone I was granted an out of  
> warranty extension to get my MB replaced free of charge.  Talk about  
> great customer service.  Go Apple.

great customer service, plus it turned you into an apple evangelist.

not that that's a bad thing- i had pretty much the same experience  
with the video controller for my white G3 iBook, then a few years  
later the power supply for my G5 iMac.

i can say that much for apple- their machines are more expensive, but  
it's almost always worth it.

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| John M. Simpson    ---   KG4ZOW   ---    Programmer At Large |
| http://www.jms1.net/                         <jms1 at jms1.net> |
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