[Leaplist] Brighthouse or Embarq?

[Kyle Gonzales]

In that case, why are you still using their service?

On Dec 20, 2007 10:18 AM, Jeff Iddings <jeff at iddings.us> wrote:
> With all due respect, I do not think my expectations are too high. If
> you had my service, you'd be drinking an awful lot of coffee. And
> "rebooting" the modem does not fix it. It comes back when it's damn well
> good and ready.
>
> I fully understand the service will not be perfect. I provide telecom
> services in my business, TRUST ME, I understand this more than I think
> anyone could know. But it's a constant problem that makes the connection
> truly unusable during the day -- and it effects multiple people,
> including businesses around the corner. It's criminal to collect money
> for a service you know to be extremely faulty.
>
> Jeff
>
> Kyle Gonzales wrote:
> > To me, I believe the issue with the connections is that people have
> > generally unrealistic expectations of reliability for these services.
> > It would be easier and waste less energy for people who believe
> > reliability is important to have redundant cheap connections.  Fast
> > cable modem for primary, backup DSL (cheapest available) if they have
> > an extended outage.  Another option is to buy a router which can use a
> > EVDO card as a backup internet connection.  This would allow them to
> > sustain connectivity using a backup that might be their main
> > connection while traveling.  You can also just pop in the card if you
> > are having a bad cable day and keep on working.
> >
> > If those options are too expensive, well, I would recommend that the
> > next time the internet goes "out", you reboot the modem, and get
> > another cup of coffee.  That is what I do. ;)
>
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-- 
Kyle Gonzales
kyle.gonzales at gmail.com
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