[Leaplist] Brighthouse or Embarq?

[Jeff Iddings]

With all due respect, I do not think my expectations are too high. If
you had my service, you'd be drinking an awful lot of coffee. And
"rebooting" the modem does not fix it. It comes back when it's damn well
good and ready.

I fully understand the service will not be perfect. I provide telecom
services in my business, TRUST ME, I understand this more than I think
anyone could know. But it's a constant problem that makes the connection
truly unusable during the day -- and it effects multiple people,
including businesses around the corner. It's criminal to collect money
for a service you know to be extremely faulty.

Jeff

Kyle Gonzales wrote:
> To me, I believe the issue with the connections is that people have
> generally unrealistic expectations of reliability for these services.
> It would be easier and waste less energy for people who believe
> reliability is important to have redundant cheap connections.  Fast
> cable modem for primary, backup DSL (cheapest available) if they have
> an extended outage.  Another option is to buy a router which can use a
> EVDO card as a backup internet connection.  This would allow them to
> sustain connectivity using a backup that might be their main
> connection while traveling.  You can also just pop in the card if you
> are having a bad cable day and keep on working.
> 
> If those options are too expensive, well, I would recommend that the
> next time the internet goes "out", you reboot the modem, and get
> another cup of coffee.  That is what I do. ;)